FAQ
What are your hours?
Sun-Mon 11-4, Tue-Thu 11-6, Fri-Sat 11-7.
Please note: Events and workshops are sometimes outside of shop hours!
Are you hiring?
We do not currently have any job openings. If you're looking to apply to be a reader or host an event, see below!
What is your return policy?
Items in new condition may be returned for store credit up to 30 days from purchase, with receipt.
Workshop and event tickets are non-refundable. If you are unable to make an event, please email us directly. If there is a waitlist, we may be able to transfer the spot to them with at least 48 hours notice and offer you a refund. You are also able to sell or gift your workshop or event ticket to someone else, but please let us know so we know who to expect!
How do I become a vendor at The Ninth House?
Please note that we do not review any products in the shop. We work with vendors on a wholesale-only basis. You can email your wholesale website or linesheet to hello@theninthhouseshop.com. We will reply within 5-7 business days.
How do I host an event or class at The Ninth House?
Please see the Workshop Proposal page for more info!
How do I become a reader or practitioner at The Ninth House?
We have an application process for individuals wanting to rent our private reading and practitioner rooms. Please note that readers are not employees or contractors of The Ninth House. Click here to learn more and submit an application.
I have an issue with an online order I placed.
Oh no! Please contact us and we'll do our best to make it right! Email hello@theninthhouseshop.com so we can help you out.
What forms of payment do you accept?
All major credit cards (Visa, Mastercard, Discover, Amex), Paypal and Apple Pay (in store only). No cash is accepted in store.