What are your hours?

Sun-Mon 11-4, Closed Tues, Wed-Thu 11-6, Fri-Sat 11-7. 

Please note: Events and workshops are sometimes outside of shop hours!

Are you hiring?

We do not currently have any job openings. If you're looking to apply to be a reader or host an event, see below!

What is your return policy?

Items in new condition may be returned for store credit up to 30 days from purchase, with receipt. 

Workshop and event tickets are non-refundable within 48 hours of the event. If you are unable to make an event, please email us directly. You are also able to sell or gift your ticket to someone else, but please let us know so we know who to expect!

How do I become a vendor at The Ninth House?

Please note that we do not review any products in the shop. We work with vendors on a wholesale-only basis. You can email your wholesale website or linesheet to hello@theninthhouseshop.com. We will reply within 5-7 business days.

How do I host an event or class at The Ninth House?

For information about hosting an event at the shop, click here. To inquire about renting the event space, please email hello@theninthhouseshop.com

How do I become a reader or practitioner at The Ninth House? 

We have an application process for individuals wanting to offer readings at the shop. Our roster is quite full, and we are not currently accepting applications for Tarot readers or Astrologers.

We are in the process of transition to a new application system. Stay tuned! If you were planning on submitting an application, please email Cara at hello@theninthhouseshop.com to be notified when the new system is live. 

I have an issue with an online order I placed. 

Oh no! Please contact us and we'll do our best to make it right! Email your order number and concern to hello@theninthhouseshop.com so we can help you out.

What forms of payment do you accept? 

All major credit cards (Visa, Mastercard, Discover, Amex), Paypal and Apple Pay (in store only). No cash is accepted in store.